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Microsoft has specified more than fifteen objectives for Microsoft Outlook 2002 test, which are grouped under three chapters. Following are the important areas in which an individual should possess good knowledge before taking the Microsoft Outlook 2002 test:

1. Originating and responding to e-mail and instant messages.
2. Attaching files to items.
3. Creating and modifying a personal signature for messages
4. Modifying e-mail message settings and delivery options.
5. Creating and editing contacts
6. Accepting, declining, and delegating tasks.
7. Creating and modifying appointments, meetings, and events.
8. Customizing calendar settings.
9. Creating and modifying distribution lists.
10. Linking contacts to other items.
11. Creating and modifying notes.
12. Organizing items.
13. Organizing items using folders.
14. Searching for items.
15. Saving items in different file formats.
16. Assigning items to categories.
17. Previewing and printing items.

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