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The Microsoft Outlook 2002 test measures an individual’s ability to work with Microsoft Outlook. Before taking the Microsoft Outlook 2002 test, you should practice the following:

1. Originate and respond to E-Mail and Instant Messages.
2. Attach Files to Items.
3. Create and modify a Personal Signature for Messages.
4. Modify E-Mail Message Settings and Delivery Options.
5. Create and edit Contacts.
6. Accept, decline, and delegate Tasks.
7. Create and modify appointments, meetings, and events.
8. Customize Calendar settings.
9. Create and modify distribution lists.
10. Link contacts to other items.
11. Create and modify notes.
12. Organize items.
13. Organize items using folders.
14. Search for items.
15. Save items in different file formats.
16. Assign items to categories.
17. Preview and print items.

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